PSCU Financial Services’ CEO Mike Kelly to Showcase MōPRO at 2012 Senior Leadership Workshop & Member Forum

dsmolen — Wed, 01 Feb 2012 21:00:33 +0000

St. Petersburg, FL, Feb. 1, 2012 - PSCU Financial Services will showcase a new payments strategy called MōPRO - which synergistically combines engagement, agility and focused energy to enhance revenue and market share for its member-owner credit unions - at its 2012 Senior Leadership Workshop and Member Forum.

ESL FCU is Latest Credit Union to Offer Prepaid Visa Gift, Prepaid Visa Reloadable Debit Cards from PSCU Financial Services

dsmolen — Wed, 14 Dec 2011 15:36:12 +0000

St. Petersburg, FL, Dec. 14, 2011 – Credit unions are finding the ability to offer convenience and control with a prepaid Visa card platform is a winning combination for members. Prepaid Visa gift cards offer exceptional convenience for both givers and recipients, while prepaid Visa reloadable debit cards deliver control and security that can be used to budget everyday spending or travel expenses, or to monitor spending by teens or young adults.

PSCU Financial Services Issues Free White Paper On Benefits, Best Practices for a Prepaid Payroll Program

dsmolen — Fri, 02 Dec 2011 12:21:02 +0000

St. Petersburg, FL, Dec. 1 – Prepaid payroll programs offer attractive growth opportunities for credit unions. A white paper released by PSCU Financial Services that outlines the market for both consumer and employer prepaid payroll programs is available free at the CUSO’s web site.

Tucson Old Pueblo Credit Union Reactivates Credit Card Portfolio

admin — Tue, 29 Nov 2011 19:09:37 +0000

St. Petersburg, FL, Nov. 29, 2011 – Tucson Old Pueblo Credit Union of Tucson, Ariz., announced it has re-entered the credit card market so it can deliver a key relationship building product and better meet the needs of members. Credit processing is being handled by PSCU Financial Services, which also handles online bill payment for the credit union, which has over 14,000 members and $130 million in assets.

PSCU Financial Services Launches Merchant-Funded CURewards® Mall

dsmolen — Mon, 07 Nov 2011 11:56:34 +0000

St. Petersburg, FL, Nov. 7, 2011 – PSCU Financial Services has enhanced its CURewards^®program by adding a powerful new merchant-funded network called CURewards Mall. Nearly 100 member credit unions added the CURewards Mall to their current credit and debit card rewards programs in the November launch – just in time for seasonal shopping.

PSCU Financial Services Named Finalist for OpenText BPM GlobalStar Award

dsmolen — Mon, 31 Oct 2011 11:39:05 +0000

St. Petersburg, FL, Oct. 31, 2011 – PSCU Financial Services has been named a finalist for the OpenText BPM GlobalStar Awards. The award winners will be announced during the OpenText BPM User Summit, November 7-9. GlobalStar Enterprise Awards showcase organizations around the world that are dedicated to achieving real business value and competitive advantage using OpenText's Business Process Management (BPM), Business Process Analysis (BPA), Enterprise Architecture, and Case Management solutions.

Affinity Plus FCU Builds Trust With Members Through 24/7/365 In-Branch, Phone and Electronic Support

dsmolen — Wed, 26 Oct 2011 10:58:44 +0000

St. Petersburg, FL, Oct. 26, 2011 – Affinity Plus Federal Credit Union of St. Paul, Minn., recently dropped 30-year fixed mortgage rates to 4% and emailed that offer to 70,000 members. The campaign generated an impressive 14% response rate with 11,000 members contacting Affinity Plus for additional information, which overwhelmed their staff and their Call Center. They relied upon PSCU Financial Services’ Total Member Care™ representatives to help ensure their members inquiries were answered in a timely manner and to help make the promotion a success.

Apple Federal Credit Union Signs Credit Card Servicing Agreement Extension with PSCU Financial Services

admin — Fri, 21 Oct 2011 12:29:35 +0000

St. Petersburg, FL, Oct. 20, 2011 – Apple Federal Credit Union, of Fairfax, Va., signed a contract extension for credit card servicing from PSCU Financial Services through 2014. The credit union has $1.4 billion in assets, 120,000 members and has been a member of the CUSO since 1987. The credit union’s portfolio of 24,000 accounts represents $60 million in outstandings.

Nation’s Leading Credit Union Servicing Provider Urges Consumers to Take a Stand

admin — Fri, 14 Oct 2011 20:11:22 +0000

St. Petersburg, FL, Oct. 14, 2011 — The public outcry against the big banks adding fees for debit accounts and debit card transactions speaks volumes. Credit unions are the answer to consumers aggressively searching for less restrictions and fair fees.

“Consumers shouldn’t be bullied into accepting charges for using their own money,” said Michael Kelly, President and CEO of PSCU Financial Services. “Credit unions are the way for consumers to take a stand. They are the natural answer.”

PSCU Financial Services Urges Credit Unions to Promote Free, Low/No Fee Checking Accounts

dsmolen — Wed, 12 Oct 2011 12:22:52 +0000

St. Petersburg, FL, Oct. 12, 2011 – A checking account usually defines which institution consumers view as their primary provider of financial services. “Now is the perfect time for credit unions to market their free checking accounts and win consumers who are not willing to pay new fees being assessed by their banks,” according to Kari Anne Arnosk, PSCU Financial Services’ Director of Strategic Consulting.

PSCU Financial Services’ 2011 Sweepstakes Posts Double-Digit Gains in Online Bill Payment Enrollment, Usage

admin — Mon, 03 Oct 2011 18:29:58 +0000

St. Petersburg, FL, Oct. 3, 2011 – Financial institutions that participated in PSCU Financial Services’ “Win $10 Grand and You Can…” Bill Pay Summer Sweepstakes achieved an overall 15% lift in new subscriber enrollments and a 14% gain in activation. There was also a 5% gain in the number of subscribers making more than 3 payments a month.

Corporate America Credit Union Partners with PSCU Financial Services to Provide Debit & Credit Card Processing Services

dsmolen — Wed, 28 Sep 2011 15:32:25 +0000

St. Petersburg, FL and Irondale, AL, September 28, 2011 - Corporate America Credit Union today announced a new partnership with PSCU Financial Services to provide comprehensive debit and credit card services to their member credit unions. PSCU Financial Services is the largest credit union owned CUSO and an industry leader in providing innovative value-added products and services to credit unions. Corporate America Credit Union is a $3.3 billion corporate credit union.

Pentagon Federal CU Extends Contract for Credit and Debit Processing with PSCU Financial Services Until 2017

dsmolen — Wed, 14 Sep 2011 16:34:39 +0000

St. Petersburg, FL, September 14, 2011 – Pentagon Federal Credit Union, of Alexandria, Virginia, the nation’s third largest credit union, has signed a contract extension until 2017 for credit and signature debit processing with PSCU Financial Services. The $15.1 billion credit union has more than 550,000 total credit accounts and 137,000 signature debit accounts and over 1 million members. It has been a member-owner of the nation’s largest CUSO since 1990.

PSCU Financial Services Appoints Fredda McDonald As Executive Vice President for The Credit Union Experience

dsmolen — Mon, 12 Sep 2011 11:32:27 +0000

St. Petersburg, FL, Sept. 12, 2011 – Fredda McDonald has been appointed Executive Vice President for the Credit Union Experience at PSCU Financial Services, the CUSO announced today.

Coast Central Credit Union Signs 7-Year Contract for PSCU Financial Services’ Virtual Branch Services

admin — Wed, 24 Aug 2011 12:27:54 +0000

St. Petersburg, FL, August 22, 2011 – Coast Central Credit Union, a $900 million credit union serving 53,000 members in the northwestern corner of California, partnered with PSCU Financial Services for electronic banking and online bill payment services for its members. Member support will be provided by the CUSO’s renowned 24/7/365 Total Member Care™ Contact Centers.

Andrews FCU, PSCU Financial Services Team Up to Offer EMV Chip/PIN Plastics for International Use

dsmolen — Thu, 11 Aug 2011 11:33:58 +0000

St. Petersburg, FL and Suitland, MD, Aug. 10, 2011 – PSCU Financial Services is one of the first in the credit union industry to offer plastics that incorporate both EMV chip and PIN technology. The CUSO worked closely with Andrews Federal Credit Union of Suitland, Maryland, to launch the new card, which is now available to all PSCU Financial Services’ member-owners.

HEW Credit Union Uses PSCU Financial Services’ CUCollect™ To Reduce Its Credit Card Delinquencies by 45%

dsmolen — Tue, 02 Aug 2011 11:51:17 +0000

St. Petersburg, FL, August 1, 2011 – HEW Federal Credit Union of Alexandria, Va., used CUCollect™ from PSCU Financial Services to reduce its 3-cycle-plus credit card delinquencies by 45% or 3.5 basis points.

PSCU Financial Services Announces Anthony R. Marando as EVP and CFO

dsmolen — Mon, 01 Aug 2011 11:25:32 +0000

St. Petersburg, FL, July 27, 2011 – Anthony R. Marando has been named Executive Vice President & Chief Financial Officer for PSCU Financial Services, the nation’s largest CUSO announced today. Mr. Marando joined PSCU Financial Services in 2003 and previously served as the cooperative’s Director of Finance and VP of Corporate Performance.

PSCU Financial Services Reports YTD Growth of 11% for Customized Contact Center Support

dsmolen — Mon, 25 Jul 2011 16:31:44 +0000

St. Petersburg, FL, July 25, 2011 – PSCU Financial Services posted 11% growth in its Total Member Care™ customized member servicing since the beginning of 2011. Year to date, it has signed contracts with 11 credit unions, representing 1 million additional members for its Contact Centers. The universal need for this fully featured member service offering is represented by the size range of credit unions signing new contracts—from those with $200 million in assets to credit unions with over $1 billion in assets.

Interchange Rate Caps for Large Issuers Creates Opportunity for Credit Unions to Expand Market Share

dsmolen — Thu, 30 Jun 2011 13:07:18 +0000

St. Petersburg, FL, June 29, 2011 – The Federal Reserve Board today released the final language of Regulation II, governing debit interchange and routing rules: