PSCU Financial Services Leases PCI Compliant Data Center Space to Ongoing OperationsAdditional Space Will Support Growth in CUSO’s Disaster Recovery/Business Continuity ServicesSt. Petersburg, FL, Oct. 5, 2009 – PSCU Financial Services signed a five-year agreement to lease some of its Phoenix data center space to Ongoing Operations, LLC, to support growth from credit unions that are purchasing its disaster recovery/business continuity services. PSCU Financial Services was one of the credit union industry organizations that helped found Ongoing Operations. “We have always had a strong relationship with PSCU Financial Services, but we selected their data center because it offers PCI compliance to protect member cardholder information,” said Kirk Drake, CEO, Ongoing Operations. “The cooperative is well known for setting the standards for data protection and fraud prevention in this industry and that makes them a perfect partner for our business and our credit union clients.” All Visa and MasterCard issuers are required to be PCI DSS compliant. Credit unions are also obligated to ensure that any data processor or other party that interacts with sensitive member data is PCI DSS compliant. Ongoing Operations is a CUSO that provides business continuity and disaster recovery solutions to over 100 credit union clients nationwide. Beyond backing up credit unions’ key systems, Ongoing Operations takes a holistic approach to business continuity to ensure that all services and member communication channels stay up and running in an emergency. The Phoenix data center will be its fourth location—the company also has data centers in Maryland, Oregon and Colorado to provide geographic diversity. “We are excited about working with Ongoing Operations to support their vital mission of protecting credit unions and their members during a disaster or disruption in service,” said David J. Serlo, President, PSCU Financial Services. “This partnership between two CUSOs also illustrates and supports the spirit of cooperation that strengthens the credit union industry.” About Ongoing OperationsOngoing Operations is a credit union service organization that offers a range of services to help ensure credit unions have increased availability while minimizing cost and downtime. The CUSO provides all the essential analysis and recommendations a credit union needs to prepare and recover operations quickly after a business interruption. Ongoing Operations’ service portfolio includes the infrastructure, network, secure data storage and power required for recovery and continuity. Ongoing Operations provides a safe, offsite workplace for credit union employees at three facilities. It can also establish a temporary work site or the necessary equipment at a desired location so that employees can continue operations after a disaster or other emergency. For more information about Ongoing Operations visit www.ongoingoperations.com.About PSCU Financial ServicesBased in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,300 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 600 member credit unions representing over 13 million accounts and 905,000 online bill payment subscribers. Its Contact Centers handle more than 16 million inquiries a year.PSCU Financial Services offers 24/7 member support through four Contact Centers: its Eastern operations center in St. Petersburg, Fla.; a Western operations center based in Phoenix, Ariz.; and two call centers in Detroit, Mich. These Contact Centers perform member servicing and new member acquisition, cross-selling and automated lending solutions as well as support for debit/credit/prepaid cardholders and online bill payment subscribers. Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment, electronic banking and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union movement, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit PSCU Financial Services’ website at www.pscufs.com.
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