PSCU Financial Services Purchases Phoenix Building to House Its Western Operations CenterProperty Will Double Office Space, Allow Room for Additional BuildingSt. Petersburg, FL, Oct. 8, 2008 – PSCU Financial Services, the nation’s largest credit union service organization (CUSO), announced that it has purchased the two-story Acxiom Building in Phoenix, Ariz., to house its Western Operations Center. The cooperative plans to relocate its Western Regional office, Contact Center staff and data center to the new building in November. The purchase includes 17.5 acres of land and the 97,000-square-foot building. This building doubles the size of the cooperative’s current rented space and will support 600 employees. In addition, the property allows construction of a second building to meet the cooperative’s long-term growth projections. Situated at the southeast corner of 7th Street and the Loop 101 freeway, the property offers a safe, convenient location for employees and an investment opporutunity for the cooperative. The company currently occupies approximately 50,000 square feet in the Desert Canyon Office Park. “This property will support the double-digit growth our Contact Center business has been experiencing. It is also the realization of management’s goal to have a very visible presence in Phoenix, the site of our Western Operations Center, and full redundancy for our operations,” said David J. Serlo, President, PSCU Financial Services. “Fortunately market conditions offered an excellent opportunity for us to purchase property instead of renting additional space.” PSCU Financial Services’ Contact Centers offer award-winning 24 x 7 support in English and Spanish. In addition to the Phoenix operations, the cooperative also has Contact Centers in St. Petersburg, Fla., About PSCU Financial ServicesBased in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,100 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 500 member credit unions representing over 11 million cardholder accounts and more than 700,000 online bill payment subscribers. Its Contact Center handles more than 14 million inquiries a year. PSCU Financial Services maintains an Eastern operations center in St. Petersburg, Florida, and a Western operations center based in Phoenix, Arizona. The cooperative’s wholly owned subsidiary, Digital Dialogue, operates two 24/7 call centers in Detroit, Michigan that specialize in member services, new member acquisition, cross-selling and automated lending solutions. Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment, online banking, and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union movement, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit PSCU Financial Services’ website at www.pscufs.com.
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