PSCU Financial Services Wins CUES Supplier of the Year AwardSerlo Accepts Honor at CUES CEO MeetingSt. Petersburg, FL, Nov. 3, 2008 – PSCU Financial Services has been awarded CUES’ prestigious Supplier of the Year Award. Award applicants are judged on their contributions to the credit union industry and their achievements within this market, the benefits of their products and services to the credit union movement, and their role in the community. PSCU Financial Services has played a vital role in developing new products and services that equip credit unions to grow individually. The cooperative also provides advocacy, leadership and resource development for the entire industry through its efforts in the areas of: funding Gen Y research; developing new technologies for data protection and educating credit unions about current and future compliance requirements; and keeping credit unions informed about legislative activities that impact the financial services marketplace. The cooperative’s Contact Centers provide business continuity so credit unions can continue to serve their members even during natural disasters. “In addition to delivering exceptional value to member credit unions through the delivery of industry-leading services at a cost-effective price, we also invest in market research and new product development that benefits the entire industry,” said David J. Serlo, President and CEO, PSCU Financial Services. “We are proud of our alliances with other CUSOs and the active role of our company and our employees in civic and community affairs and charitable organizations.” Serlo accepted the award on Nov. 3 during the CUES CEO Network meeting at the Four Seasons Hotel in Las Vegas. PSCU Financial Services is the nation’s largest credit union service organization with $564.8 million in annual sales, assets of $282.2 million (as of 12/31/2007) and 1,450 employees. The cooperative offers fully featured credit, debit, online bill payment, lending, prepaid cards and other financial products and services (including collections), along with award-winning Contact Centers that provide 24/7 member service. About PSCU Financial ServicesBased in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,100 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 500 member credit unions representing over 11 million cardholder accounts and more than 700,000 online bill payment subscribers. Its Contact Center handles more than 14 million inquiries a year. PSCU Financial Services maintains an Eastern operations center in St. Petersburg, Florida, and a Western operations center based in Phoenix, Arizona. The cooperative’s wholly owned subsidiary, Digital Dialogue, operates two 24/7 call centers in Detroit, Michigan that specialize in member services, new member acquisition, cross-selling and automated lending solutions.Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment, online banking, and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union movement, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit PSCU Financial Services’ website at www.pscufs.com.
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