PSCU Financial Services Takes
Lead to Create Foundation To
Help Employees With Financial Emergencies
St. Petersburg, FL, March 18, 2009 – In times of natural disaster or extreme hardship, Americans are renowned for helping their neighbors—whether they live across the street and across the country. With this in mind, PSCU Financial Services’ President and CEO David J. Serlo spearheaded the creation of a new foundation that will enable the cooperative’s employees to assist colleagues who are enduring financial hardship.
“I feel strongly that it is our responsibility as individuals to help our fellow employees, not only in today’s economic environment, but whenever they encounter dire financial situations that require immediate assistance,” Serlo said. “The goal of this foundation is to reduce the stress created by financial emergencies and to ensure that our employees know they can rely upon each other in times of need.”
The PSCU Financial Services Employee Hardship Foundation, Inc., will be funded by voluntary employee contributions, either through check or payroll deduction. It is
anticipated that many of the company’s 1,500 employees will sustain the fund to help other employees in need.
PSCU Financial Services Takes Lead to Create Foundation To Help Employees
Any employee with a minimum 90 days of service may apply to the Employee Hardship Foundation for financial grants to cover financial hardship expenses. Qualifying types of hardships might include acute illness, loss of income, loss of benefits, repossession of primary vehicle or foreclosure or eviction from primary residence. A team of employees will review applications and make funding decisions.
An introductory letter, payroll deduction form, and application will be delivered to all PSCU Financial Services’ employees in March.
About PSCU Financial Services
Based in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,300 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 600 member credit unions representing over 13 million cardholder accounts and more than 820,000 online bill payment subscribers. Its Contact Center handles more than 16 million inquiries a year. PSCU Financial Services maintains an Eastern operations center in St. Petersburg, Florida, and a Western operations center based in Phoenix, Arizona. The cooperative’s wholly owned subsidiary, Digital Dialogue, operates a 24/7 call center in Auburn Hills, Mich., that specializes in member services, new member acquisition, cross-selling and automated lending solutions.
Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company's Web site at www.pscufs.com.
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