El Paso Area Teachers FCU to Convert Signature/PIN Debit, Credit Accounts to PSCU Financial ServicesCredit Union Conducted Extensive Evaluation Prior to Making DecisionSt. Petersburg, FL, March 16, 2009 – El Paso Area Teachers Federal Credit Union (El Paso, Texas), is moving its 25,000 signature and PIN debit accounts along with 5,000 credit accounts to PSCU Financial Services, the nation’s largest CUSO. The 63,000-member credit union signed a five-year agreement with the cooperative. The conversion will take place this spring. Credit union executives conducted an extensive evaluation prior to making their decision. “Our goal was to find a single supplier for all our debit and credit processing while also expanding member support with access to 24/7 Contact Centers. As we talked to other credit unions, we kept hearing about PSCU Financial Services’ excellent reputation for professional and responsive service,” said Claudia Green, President and CEO, El Paso Area Teachers Federal Credit Union. “We are eager to work with a credit-union-owned supplier that is dedicated to serving the unique needs of this industry.” Green added that members of her staff attended several annual Member Forums hosted by the cooperative prior to making their decision. “Our staff was impressed with both the content of PSCU Financial Services’ annual meeting and the positive comments made by other attendees about the cooperative’s products and services. It was obvious that they have a large number of satisfied credit union clients,” she said. “Our credit and debit processing programs have posted significant growth over the last 12-18 months,” said David J. Serlo, President and CEO, PSCU Financial Services. “Credit unions are converting to our platforms because we combine top-of-the-line functionality with targeted promotions that achieve dramatic results. It’s no accident that our member-owners have higher card activation and usage rates.” PSCU Financial Services currently services 13 million credit and debit accounts. About El Paso Area Teachers Federal Credit UnionEl Paso Area Teachers Federal Credit Union is one of the largest credit unions in the El Paso Texas area with $361 million in assets and 63,000 members. Established in 1936, the credit union is a full-service financial institution with seven branch locations. For more information visit www.teachers.coop. PSCU Financial ServicesBased in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,300 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 600 member credit unions representing over 13 million accounts and 822,000 subscribers. Its Contact Centers handle more than 16 million inquiries a year.PSCU Financial Services offers 24/7 member support through four Contact Centers: its Eastern operations center in St. Petersburg, Fla.; a Western operations center based in Phoenix, Ariz.; and two call centers in Detroit, Mich. These Contact Centers perform member servicing and new member acquisition, cross-selling and automated lending solutions as well as support for debit/credit/prepaid cardholders and online bill payment subscribers. Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union movement, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit PSCU Financial Services’ website at www.pscufs.com.
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