Arrowhead Credit Union Moves PIN Debit to PSCU Financial ServicesCredit Union Expands Strategic Relationship and Gains Efficiencies with One-Stop Credit & Integrated Debit Card ProcessingSt. Petersburg, FL, June 25, 2007 – Arrowhead Credit Union, of San Bernardino, California, signed a long-term agreement for processing its POS, debit and ATM programs with PSCU Financial Services. Under the terms of the agreement, PSCU Financial Services will convert more than 115,000 PIN debit accounts and 33,000 ATM-only accounts to its DebitAdvantage™ platform. The $1 billion credit union achieves significant advantages by combining all its credit and debit payment processing with PSCU Financial Services, the nation’s largest credit union service organization (CUSO). “Having our PIN/POS and signature debit processing services provided by PSCU Financial Services will reduce our costs substantially,” said Vaughn Book, Senior Vice President of Operations and Information Technology, Arrowhead Credit Union.” We will also improve our operational efficiencies and enhance fraud protection for our cardholders by combining all our transactions into one database that is protected by industry-leading Falcon fraud prevention software.” Arrowhead Credit Union has worked with PSCU Financial Services on the credit side for years. Book reports that the cooperative has consistently provided excellent training and service, in addition to innovative products. “PSCU Financial Services professionals deliver expertise that is unmatched in this industry and they thoroughly understand the unique needs of credit unions,” he said. PSCU Financial Services handles start-up or conversion, transaction processing, and card issuing processes and also provides consulting services to help credit unions optimize the performance of their credit and debit/ATM programs. The company also helps credit unions staffs design and implement effective marketing activities. PSCU Financial Services’ DebitAdvantage™ platform for signature, PIN and ATM includes rewards and risk management programs and provides tailored terms and relationship pricing as well as dedicated debit project teams. The CreditAbility™ platform delivers flexible card processing and management with extensive member services that include reward programs, credit card monitoring and portfolio management. About Arrowhead Credit UnionOver the past six decades, Arrowhead has expanded from serving just San Bernardino County, California, employees to serving the needs of all the individuals in one of the fastest growing regions in the nation—the Inland Empire, covering San Bernardino and Riverside counties. The credit union has $1 billion in assets and 170,000 members. For more information, please visit www.arrowheadcu.org.About PSCU Financial ServicesAs a non-profit cooperative, PSCU Financial Services supports 1,100 financial institutions and is owned by 500+ member credit unions representing over 11 million cardholder accounts. Its Contact Centers handles more than 12 million inquiries a year.PSCU Financial Services maintains its headquarters and Eastern operations center in St. Petersburg, Florida. The company is also supported by a West Coast operations center based in Phoenix, Arizona and additional call center operation in Detroit, Michigan. Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As the leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company's Web site at www.pscufs.com.
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