PSCU Financial Services Welcomes Chevron Federal Credit UnionLarge California Credit Union to Convert 55,000 Debit AccountsSt. Petersburg, FL (June 2, 2008) – Chevron Federal Credit Union (CFCU) has signed a five-year agreement to convert its 40,000 offline debit and 15,000 PIN debit accounts to PSCU Financial Services.CFCU executives report that they are changing to PSCU Financial Services’ debit platform because of its industry-leading fraud management technology as well as its 24/7 Contact Center. The Contact Center will manage lost and stolen accounts and provide after-hours member service. “The conversion of this large and influential credit union is testimony to our leadership in the debit arena,” said David J. Serlo, President and CEO, PSCU Financial Services. “In addition to outstanding fraud management and Contact Center support, we have a dedicated debit team that focuses on creating promotions designed to stimulate growth within credit unions’ debit portfolios. We make it convenient and cost-effective to actively promote debit cards, resulting in additional interchange income and greater member loyalty." PSCU Financial Services’ debit program is rapidly expanding. It topped 500 million transactions in 2007, a 117% growth over its 2003 transaction volume. Debit account growth is up 66 percent for credit unions who process debit through the cooperative, from 4.1 million accounts in 2003 to 6.9 million at the end of 2007. PSCU Financial Services continuously develops new marketing programs to boost penetration, activation and usage among members who have either not activated their debit cards or are averaging less than five transactions a month. About Chevron Federal Credit UnionSince 1935, Chevron Federal Credit Union (CFCU) has served the financial needs of the employees of Chevron Corporation, its subsidiaries, and related organizations, and is currently the largest credit union dedicated to serving the employees of an energy company. As of May 2008, CFCU had over $1.2 billion in total assets, over $540 million in real estate loans, and over $140 million in consumer loans.CFCU serves more than 65,000 members in all 50 states (and Washington, DC) and in 67 countries worldwide. It operates 18 branches and 41 ATMs at locations in California, Texas, Louisiana, Mississippi, Hawaii, and Alaska. CFCU’s corporate office is in Oakland, California. For more information, please visit CFCU’s website www.chevronfcu.org. About PSCU Financial ServicesBased in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,100 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 500 member credit unions representing over 11 million cardholder accounts and more than 580,000 online bill payment subscribers. Its Contact Center handles more than 14 million inquiries a year. PSCU Financial Services maintains an Eastern operations center in St. Petersburg, Florida, and a Western operations center based in Phoenix, Arizona. The cooperative’s wholly owned subsidiary, Digital Dialogue, operates two 24/7 call centers in Detroit, Michigan that specialize in member services, new member acquisition, cross-selling and automated lending solutions.Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union movement, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. PSCU Financial Services debit program is rapidly expanding. It topped 500 million transactions in 2007, a 117% growth over 2003 transaction volume. Debit account growth is up 66 percent for credit Top
|
 |
|
|
||||||||||||||||
