$4.6 Billion Alliant Credit Union Converts 45,000 Credit Accounts To PSCU Financial ServicesLargest Illinois CU Cites Robust Features, Outstanding Member Support, Industry–Leading Rewards Program Offered by CreditAbility™St. Petersburg, FL, July 31, 2007 – Alliant Credit Union of Chicago, Ill., converted its 45,000 credit accounts to PSCU Financial Services, the nation’s largest CUSO (credit union service organization). The credit union, which has nearly $4.6 billion in assets and 209,000 members, is the largest credit union in Illinois and the eight largest in the country. As part of its RFP process, credit union executives toured PSCU Financial Services Contact Center and headquarters in St. Petersburg, Florida. The credit union subsequently selected the cooperative’s CreditAbility™ program for its robust features, outstanding member support and industry-leading rewards program. “The CreditAbility program offers flexible features that our members will enjoy and along with an attractive rewards program with a wide range of travel and merchandise awards to reward member loyalty and card usage. We just completed a smooth conversion and look forward to enhanced member support and single-call resolution offered by PSCU Financial Services’ renowned Contact Centers,” said David Mooney, President and CEO, Alliant Credit Union. “From a corporate perspective, we are partnering with PSCU Financial Services because they offer the professionalism, innovation and commitment to help us create a best-in-class credit program,” Mooney added. “We are also enthusiastic about the similarities in our cultures and objectives: we are both member-owned cooperatives that are dedicated to serving credit union members and driving growth in the credit union industry.” “We look forward to working with Alliant’s enthusiastic team to build a credit program with distinctive service advantages for their members and their credit union. A conversion of this size highlights the advantages offered by our professional and experienced staff, who worked diligently to ensure a trouble-free conversion,” said David J. Serlo, President and CEO, PSCU Financial Services. CreditAbility combines flexible credit card processing and management with extensive member services that include reward programs, credit card monitoring and portfolio management. It delivers outstanding member support from PSCU Financial Services’ award-winning Contact Centers and advanced fraud protection through the use of Falcon neural network technology that examines incoming authorizations for potential fraud in real-time. About Alliant Credit UnionChicago-based Alliant Credit Union serves as an exclusive, lifetime benefit available to employees and retirees of United Airlines and select business affiliates, select employee groups, qualifying communities, family members and domestic partners. It currently has more than 209,000 members with nearly $4.6 billion in assets, making it the largest Illinois credit union and one of the largest credit unions in the United States, based on asset size. Visit www.alliantcreditunion.com for more information.About PSCU Financial ServicesAs a non-profit cooperative, PSCU Financial Services supports 1,100 financial institutions and is owned by 500+ member credit unions representing over 11 million cardholder accounts. Its Contact Centers handles more than 12 million inquiries a year.PSCU Financial Services maintains its headquarters and Eastern operations center in St. Petersburg, Florida. The company is also supported by a West Coast operations center based in Phoenix, Arizona and additional call center operation in Detroit, Michigan. Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As the leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company's Web site at www.pscufs.com. |
