Langley FCU, Nordstrom FCU Convert Online Bill Pay Subscribers to PayLynxSM from PSCU Financial ServicesSt. Petersburg, FL, July 11, 2007 – Langley Federal Credit Union of Newport News, Va., and Nordstrom Federal Credit Union, of Seattle, Wash., have both signed agreements to move their online bill payment users to PSCU Financial Services’ PayLynxSM platform. PayLynx is an industry-leading online bill payment platform that offers same day and next day payments in addition to bill reminders and other user-friendly features. Langley Federal Credit Union will convert its users to PayLynx in August 2007. “We conducted an online survey and made the change because PayLynx delivers the features our members want, including the convenience of same day payments and the ability for funds to be withdrawn on the due date and not in advance. We also look forward to offering our members the benefits of PSCU Financial Services’ outstanding 24/7 Contact Center service and support,” said Jean Yokum, President/CEO, Langley FCU. Langley FCU also contracts with PSCU Financial Services, the nation’s largest CUSO, for credit and signature debit processing. The credit union has $1.2 billion in assets and 140,000 members. Nordstrom Federal Credit Union will also move its users to PayLynx at the end of the summer. The credit union already contracts with PSCU Financial Services for credit and signature/PIN debit processing services. “We have been extremely impressed with the cooperative’s innovative technology and professional member support in credit/debit processing, so we were eager to convert our online bill payment platform over as well,” said Wilma Robison, President and CEO, Nordstrom FCU. The credit union has $38 million in assets and 11,000 members. “Our online bill payment platform offers unequalled flexibility and ease of use. In addition we recently introduced a snappy online video for credit unions to use on their web sites that is helping boost program enrollment by up to 30 or 40 percent,” notes David J. Serlo, President and CEO, PSCU Financial Services. The successful PayLynx program has been deployed by more than 250 financial institutions and boasts more than 400,000 registered subscribers. This program allows credit unions to increase member loyalty with an easy-to-use solution that features a seamless link from a credit union’s web site. With PayLynx, members can quickly sign-up, view, pay and track bills online. PSCU Financial Services' support team guides credit unions through the conversion, while providing ongoing marketing analysis and consulting assistance. Member needs are supported through PSCU Financial Services’ industry-leading, consumer-friendly 24x7 Contact Center. About PSCU Financial ServicesAs a non-profit cooperative, PSCU Financial Services supports 1,100 financial institutions and is owned by 500+ member credit unions representing over 11 million cardholder accounts. Its Contact Centers handles more than 12 million inquiries a year.PSCU Financial Services maintains its headquarters and Eastern operations center in St. Petersburg, Florida. The company is also supported by a West Coast operations center based in Phoenix, Arizona and additional call center operation in Detroit, Michigan. Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As the leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company's Web site at www.pscufs.com. |
