PSCU Financial Services Contributes $50,000 for Continuing Support of NACUSO’s National Center for Collaboration and Innovation
Newport Beach, Calif. (Jan. 7, 2008) – The National Association of Credit Union Service Organizations (NACUSO) announced that PSCU Financial Services recently contributed $50,000 to fund NACUSO’s 2008 plans for their National Center for Collaboration and Innovation. The donation, delivered by NACUSO board member Dave Serlo, president of PSCU Financial Services, St. Petersburg, Fl, represents PSCU’s continuing support for the development of credit union industry resources and services provided by NACUSO’s National Center. “NACUSO has created an important resource, NACUSOMatch, that helps members communicate service offerings and build partnerships. We believe this kind of information sharing will help create new growth in this industry and build upon the cooperation spirit that we have embraced for decades,” said Serlo. “Our motivation at PSCU is to continue supporting the value we see in NACUSO-generated solutions, designed to foster the collaboration and innovation needed to reverse down-trends in the industry as quickly as possible.”
“On behalf of NACUSO’s Board of Directors, I want to express our thanks and appreciation again this year to Dave Serlo and PSCU Financial Services, for the generous contribution of $50,000 to NACUSO’s National Center for Collaboration and Innovation,” stated Tom Davis, president/CEO of NACUSO. “As a NACUSO Platinum Partner, PSCU recognized the positive impact our National Center brings to credit unions, at this critical juncture in the industry’s history, and Dave Serlo steadfastly championed its development from the start. We feel strongly that PSCU’s support will ensure timely solutions, through NACUSO, to help credit unions grow and survive in 2008 and the years ahead.”
PSCU’s initial contribution provided the start up “seed capital” NACUSO needed to develop the National Center for Collaboration and Innovation, created to serve as a unifying source for efforts related to collaboration and innovation, and as a clearinghouse for “who’s doing what” in the industry. NACUSO officially launched the National Center on May 1, during their 2007 Annual Conference. From there, NACUSO continued to build and establish the NACUSOMatch Directory, a collaborative Web-based networking tool that allows members to communicate service offerings and investment opportunities for credit unions seeking strategic partnerships. Designed as a unique and comprehensive resource of solutions providers for credit unions, NACUSOMatch delivers a wealth of NACUSO member information and knowledge that fosters collaboration. NACUSOMatch currently provides more than 150 detailed listings through NACUSO’s Web-site.
In addition, the PSCU funding allowed NACUSO to develop and introduce its Web-based NACUSOMatch Forum, which went online with new site content November 5, 2007. NACUSOMatch Forum, the second phase in NACUSOMatch development, allows members the means to communicate and explore solutions. From a general “CUSO Issues and Answers” thread to specific topics like Financial Services and Technology, the NACUSOMatch Forum provides the meeting place and toolset to assist in an ongoing collaborative process. “Because of PSCU’s generosity and foresight, NACUSO is becoming the premier provider of information about CUSOs and the many opportunities for collaboration,” Davis emphasized. “We want to establish partnerships with organizations, groups and individuals, inside and outside the industry, who can help credit unions thrive. NACUSOMatch Forum fosters the exchange of critical thinking and collaboration, among participants interested in the success of credit unions, on our most pressing and relevant industry issues. Critical thinking is the prelude to innovation, which along with collaboration and implementation form the supporting pillars of NACUSO’s National Center.”
About PSCU Financial Services
Based in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,100 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 500 member credit unions representing over 11 million cardholder accounts and more than 470,000 online bill payment subscribers. Its Contact Center handles more than 12 million inquiries a year. PSCU Financial Services maintains an Eastern operations center in St. Petersburg, Florida, and a Western operations center based in Phoenix, Arizona. The cooperative’s wholly owned subsidiary, Digital Dialogue, operates two 24/7 call centers in Detroit, Mich., that specialize in member services, new member acquisition, cross-selling and automated lending solutions.
Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As the leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company's Web site at www.pscufs.com.
About NACUSO
Founded in 1985, NACUSO’s vision is to be the catalyst for instituting collaboration, innovation, and the reinvention of the Credit Union industry. NACUSO is an association of credit unions and CUSOs dedicated to strengthening credit unions and the credit union industry, through the processes of critical thinking, innovation, collaboration, and implementation. For more information, visit www.nacuso.org.
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