Stanford Federal Credit Union Converts Signature, PIN Debit To PSCU Financial ServicesSelecting Single Provider for Credit/Debit Delivers Added Value, Special Relationship PricingSt. Petersburg, FL, January 7, 2008 – Stanford Federal Credit Union of Palo Alto, California, has signed a five-year contract to move its 19,000 signature and PIN debit and 8,500 ATM-only accounts to PSCU Financial Services, the nation’s largest CUSO. The credit union also renewed its processing contract for 11,000 credit accounts with the cooperative. The credit union has 47,000 members and $836 million in assets. The credit union will gain several advantages from having a single service provider for all three platforms, according to Keith Troup, Vice President of Operations, Stanford Federal Credit Union. “Partnering with PSCU Financial Services delivers an excellent value for our credit union and superior Contact Center support for our members. We appreciate the cooperative’s consultative services and industry knowledge and our ability to continue to offer a surcharge-free ATM network to our members.” Troup added that he has been extremely impressed with the fraud management services provided by PSCU Financial Services. “The cooperative not only provides industry-leading technology and expertise to help minimize exposure, but they also monitor card compromises throughout the industry and proactively communicate with credit unions so that we can inform our staff and effectively educate our members.” The credit union will also benefit from the cooperative’s relationship pricing, which provides financial incentives for expanding the number of relationships serviced by PSCU Financial Services. Relationship pricing represents the latest component of the cooperative’s “return of value” to loyal member-owner credit unions. “During eight years of working closely with the Stanford FCU staff, we have demonstrated the breadth of our products, as well as our expert advice, promotional tools, best practices and award-winning 24/7 member support for credit/debit, bill payment and branch services,” said David J. Serlo, President and CEO, PSCU Financial Services. “Their decision to expand their relationship with us illustrates our ability to deliver on our promise to help member-owner credit unions grow and thrive in this competitive marketplace.” About Stanford Federal Credit UnionStanford Federal Credit Union is a member-owned financial cooperative with $836 million in assets. Stanford FCU operates four branches in and around the Stanford University campus, serving more than 47,000 members of the Stanford Community, including Stanford University, Stanford University Hospital, Lucile Packard Children's Hospital and Stanford Linear Accelerator Center. Stanford FCU offers a full range of deposit accounts, consumer loans, real estate loans, business loans and business banking services. For more information, please visit www.sfcu.org.About PSCU Financial ServicesBased in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,100 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 500 member credit unions representing over 11 million cardholder accounts and more than 470,000 online bill payment subscribers. Its Contact Center handles more than 12 million inquiries a year. PSCU Financial Services maintains an Eastern operations center in St. Petersburg, Florida, and a Western operations center based in Phoenix, Arizona. The cooperative’s wholly owned subsidiary, Digital Dialogue, operates two 24/7 call centers in Detroit, Mich., that specialize in member services, new member acquisition, cross-selling and automated lending solutions.Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As the leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company's Web site at www.pscufs.com.
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