Pentagon Federal CU Signs Five-Year Contract for Credit and Debit Processing with PSCU Financial Services
Credit Union Has Worked With Nation’s Largest CUSO Since 1990
St. Petersburg, FL, January 22 2008 – Pentagon Federal Credit Union, of Alexandria, Virginia, the nation’s third largest credit union, has signed a five-year contract extension for credit and signature debit with PSCU Financial Services. The $10.5-billion credit union has 350,000 credit accounts and 120,000 signature debit accounts, and 770,000 members. It has been a member-owner of the nation’s largest CUSO since 1990.
“PSCU Financial Services continues to deliver both credit and debit cards that our members consider best-in-class. In addition, the cooperative offers tools and expertise to help our staff enhance the efficiency of our operations. They make an excellent partner for us as we continue to significantly grow both our product portfolio and our membership though innovative campaigns, initiatives, and marketing strategies,” said Betsy Henkel, Executive Vice President, Pentagon Federal Credit Union.
“We are pleased that Pentagon Federal Credit Union has renewed their long-term relationship with us. We will continue to work with their staff to expand their portfolio and develop new ways to better serve their members,” said David J. Serlo, President and CEO, PSCU Financial Services.
About Pentagon Federal Credit Union
Pentagon Federal Credit Union serves over 770,000 members of the U.S. Armed Forces including the Air Force, Army, Coast Guard, Department of Homeland Security, Department of Defense, defense-related companies, and the Veterans of Foreign Wars. It was federally chartered in 1935 and serves members worldwide. Pentagon Federal Credit Union is one of the strongest and safest financial institutions with more than $10.5 billion in assets. For more information visit www.penfed.org.
About PSCU Financial Services
Based in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,100 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 500 member credit unions representing over 11 million cardholder accounts and more than 470,000 online bill payment subscribers. Its Contact Center handles more than 12 million inquiries a year. PSCU Financial Services maintains an Eastern operations center in St. Petersburg, Florida, and a Western operations center based in Phoenix, Arizona. The cooperative’s wholly owned subsidiary, Digital Dialogue, operates two 24/7 call centers in Detroit, Mich., that specialize in member services, new member acquisition, cross-selling and automated lending solutions.
Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As the leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company's Web site at www.pscufs.com.
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