AA Credit Union to Convert Credit Accounts to PSCU Financial ServicesCredit Union Found Cooperative’s Advisory Services, Robust Platform AttractiveSt. Petersburg, Fla., Feb. 2, 2009 – One of the nation’s largest credit unions, American Airlines Federal Credit Union (Fort Worth, Texas) is moving its credit card accounts to PSCU Financial Services, the nation’s largest CUSO. The credit union signed a five-year agreement with the cooperative. AA Credit Union is the ninth largest U.S. credit union with assets surpassing $5 billion and more than 212,000 members. Credit union executives cited enhanced member functionality and other reasons for conversion. “In addition to a fully featured platform with robust rewards and excellent service, PSCU Financial Services delivers an advisory team to help us mine data from the portfolio and launch targeted promotions to build continued growth in card usage and activation,” said Angie Owens, president and CEO, AA Credit Union. “We were also impressed with their 24/7 Contact Center, which is renowned for superior member service.” She added that the credit union “saw tremendous value” in working with a cooperative that is dedicated to serving the best interests of credit unions and the credit union industry. “Dozens of credit unions have moved their credit and debit platforms to our cooperative because of the investment that we are making in both our personnel and our platforms,” said David J. Serlo, president and CEO, PSCU Financial Services. “AA Credit Union started their card program less than five years ago, so there is great opportunity for growth. Our AdvisorsPlus professionals have demonstrated their ability to help credit unions maximize the growth potential of their credit and debit portfolios. This advisory team is one of the greatest assets we deliver to our members.” Based on agreements signed in 2008, PSCU Financial Services will add 230,000 credit accounts to its existing portfolio of 12.5 million credit/debit and prepaid accounts. Six of the credit unions that recently signed agreements are getting back into the credit business after previously selling their portfolios. About American Airlines Federal Credit UnionAA Credit Union was founded in 1936, and today serves the present and retired employees of American Airlines, their family members and others who work in the air transportation industry. AA Credit Union has more than 212,000 members and assets surpassing $5 billion. As a cooperative financial services institution, the Credit Union’s goal is to provide the best possible benefits and services for its member-owners. For more information visit the Web site at www.aacreditunion.org.PSCU Financial ServicesBased in St. Petersburg, Fla., PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,100 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 600 member credit unions representing over 13 million accounts and subscribers. Its Contact Centers handle more than 14 million inquiries a year.PSCU Financial Services offers 24/7 member support through four Contact Centers: its Eastern operations center in St. Petersburg, Fla.; a Western operations center based in Phoenix, Ariz.; and two call centers in Detroit, Mich. These Contact Centers perform member servicing and new member acquisition, cross-selling and automated lending solutions as well as support for debit/credit/prepaid cardholders and online bill payment subscribers. Established in 1977, the company provides a broad array of cost-effective, high-quality financial services that include credit, debit, ATM, prepaid, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass-through processing for credit, debit and ATM transactions. As a leader in the credit union movement, the company offers gateway access to national and regional networks. It also provides full-function ATM terminal driving services. For more information, visit PSCU Financial Services’ Web site at www.pscufs.com.
|
 |
|
|
||||||||||||||||
