Quorum Federal Credit Union Selects PSCU Financial Services for Electronic Banking

Credit Union Likes Platform’s Features, Cooperative’s Outstanding Support

St. Petersburg, FL, Aug. 26, 2008 – Quorum Federal Credit Union of Purchase, N.Y., is converting 23,850 accounts to the electronic banking platform offered by PSCU Financial Services, the nation’s largest credit union service organization (CUSO) announced today. The cooperative offers its member-owners access to a single integrated platform for online, mobile and voice banking.

“We are impressed with the platform’s features and with the cooperative’s approach to pricing. Unlike other suppliers, PSCU Financial Services includes all the features in the basic price so we can tailor the solution to meet our needs without incurring additional costs,” said James Gerace, Chief Information Officer, Quorum Federal Credit Union.

He added that the credit union will also benefit from the cooperative’s excellent support structure. “An eSupport service representative will help our staff with implementation and ongoing operations and our members will have access to the cooperative’s 24/7 Contact Centers,” Gerace said. “We are extremely pleased with the way the Contact Centers currently support our credit cardholders and we will now offer this resource to our electronic banking users as well.”

Key features offered by the cooperative’s mobile banking platform include:

Integrated platform which supports small business and consumer access as well as well as mobile and voice banking
Industry-leading online security with multi-factor authentication at log in that can be applied across all delivery channels including online and mobile banking
Ability to match ‘look and feel’ of credit union’s web site; and
Online channel marketing activities using built-in tools.

“This electronic banking platform combines award-winning technology with a rich set of features that will help our credit unions attract and serve their members for years to come,” said David J. Serlo, President and CEO, PSCU Financial Services. “We are delighted that Quorum FCU has chosen our world-class electronic banking solution.”
The cooperative’s IT staff can customize the branding of the application, allowing each credit union to select features and functionality that match the unique needs of their members.

About Quorum Federal Credit Union

With 48,000 members and $600 million in assets, Quorum Federal Credit Union is one of the biggest credit unions in Westchester County, New York, and is among the largest credit unions in the nation. Quorum, a full-service financial institution, currently serves companies of all sizes and has members in all 50 states. Managed by its members with an elected, all-volunteer board, Quorum FCU maintains high levels of service and makes decisions in its members’ best interests.

Quorum was founded in 1934 as a company benefit for Kraft Foods employees. Formerly known as Kraft Foods Federal Credit Union, the company changed its name in 2005 to Quorum Federal Credit Union to better reflect its broad membership base.

PSCU Financial Services

Based in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,100 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 500 member credit unions representing over 11 million cardholder accounts and more than 560,000 online bill payment subscribers. Its Contact Center handles more than 12 million inquiries a year. PSCU Financial Services maintains an Eastern operations center in St. Petersburg, Florida, and a Western operations center based in Phoenix, Arizona. The cooperative’s wholly owned subsidiary, Digital Dialogue, operates two 24/7 call centers in Detroit, Mich., that specialize in member services, new member acquisition, cross-selling and automated lending solutions.

Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, electronic banking, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union movement, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company's Web site at www.pscufs.com.

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