Pima Federal Credit Union Converts 33,000 Signature/PIN Debit Accounts to PSCU Financial Services
More than 50 Credit Unions Recently Moved Debit Processing to the Cooperative
St. Petersburg, FL, August 25, 2009 – Pima Federal Credit Union of Tucson, Ariz., signed a five-year agreement to convert processing for 33,000 signature/PIN debit accounts and driving of nine ATMs to PSCU Financial Services, the nation’s largest CUSO.
“We made this decision based on the superior servicing and support provided by PSCU Financial Services,” said Sherry Elrod, Pima’s Chief Operations Officer. “We also appreciate the ability to work with a credit-union-owned cooperative and CUSO, and the advantages inherent in its dedication to meeting our needs and the needs of the credit union industry.”
Pima Federal Credit Union is a new member of the cooperative and joins a growing list of 50-plus credit unions that have recently moved or committed to move debit processing to PSCU Financial Services. The cooperative currently serves over 8 million debit accounts and now drives over 1,000 ATMS for 75 credit unions. More than 200 credit unions currently rely upon the cooperative for debit processing.
“We are pleased to welcome Pima Federal Credit Union to the cooperative and to handle their debit processing,” notes David. J. Serlo, President, PSCU Financial Services. “We appreciate their desire to work with an organization that is owned by credit unions and is dedicated to serving this industry.”
About PSCU Financial Services
Based in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,300 financial institutions
nationwide. As a non-profit cooperative, the company is owned by more than 600 member credit unions representing over 13 million accounts and 880,000 online bill payment subscribers. Its Contact Centers handle more than 16 million inquiries a year.
PSCU Financial Services offers 24/7 member support through four Contact Centers: its Eastern operations center in St. Petersburg, Fla.; a Western operations center based in Phoenix, Ariz.; and two call centers in Detroit, Mich. These Contact Centers perform member servicing and new member acquisition, cross-selling and automated lending solutions as well as support for debit/credit/prepaid cardholders and online bill payment subscribers.
Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment, electronic banking and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union movement, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit PSCU Financial Services’ website at www.pscufs.com.
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