Search Press Releases: 2010

COMSTAR FCU Boosts Service, Lowers Costs with Total Member Care™ from PSCU Financial Services

St. Petersburg, FL, Dec. 6, 2010 – COMSTAR Federal Credit Union, of Frederick, Md., contracted for Total Member Care™ from PSCU Financial Services to provide disaster recovery and business continuity services over two years ago.

1 year 9 weeks ago

PSCU Financial Services Issues Two New White Papers on Outsourced Call Centers, Online Tools for Mobile Banking

St. Petersburg, FL, Nov. 30 – PSCU Financial Services released two new white papers this week that illustrate how online and mobile banking services and professional 24/7/365 Call Center support can attract new members and boost revenues—while containing costs.

1 year 10 weeks ago

PSCU Financial Services Launches New Cost-Effective Core Collections Service

St. Petersburg, FL, Nov. 16, 2010 – PSCU Financial Services launched a new CUCollect™-Core credit card collections service that provides automated calling during extended hours to help credit unions increase collections rates. This service extends staff productivity and efficiency by making up to three calls a day from 8 am to 9 pm. Professional operators take all inbound calls, obtain urgency payments over the phone and document account updates. The service makes 10,000 calls per hour, and can touch cardholders up to 20 times per month.

1 year 12 weeks ago

PSCU Financial Services Offers New Web-Based Suite of Customizable Promotional Materials

St. Petersburg, FL, Oct. 25, 2010 – A new suite of professional, customizable marketing materials are just a few clicks away, thanks to The NetEffect™ Marketing Gateway offered by PSCU Financial Services. Credit unions can benefit from online access to promotional materials for credit, debit, prepaid, CURewards^® and eCommerce solutions as well as small business owners and other key market segments. Credit unions can personalize content and add their own branding to these materials. Helpful tips based on best practices standards are also available for download.

1 year 15 weeks ago

Corporate Prepaid Incentive Cards Offer Businesses an Attractive Way to Reward Employees

St. Petersburg, FL, Oct. 18 – Prepaid incentive cards are an excellent way for businesses to present monetary awards for outstanding sales or service, holiday bonuses and other achievements. Corporate Incentive Cards offered by PSCU Financial Services allow businesses to present employees with either personalized or non-personalized prepaid Visa cards.

“Our business organizations like the user flexibility offered by a Visa prepaid card and our staff members appreciate the ease and simplicity of the application process.

1 year 16 weeks ago

PSCU Financial Services’ Bill Payment Sweepstakes Boosts Usage by 17.8% for Inactive Bill Payers

St. Petersburg, FL, Oct. 11, 2010 – The 129 financial institutions enrolled in PSCU Financial Services’ third annual Bill Pay Summer Sweepstakes achieved a 17.8% increase in usage of PayLynx™ online bill payment by inactive subscribers during the two-month promotion that ran from June 1 to July 31, 2010. There was an 8% increase in subscribers who made their first online bill payment, and a 6% increase in members who made three or more online payments a month.

1 year 17 weeks ago

PSCU Financial Services Launches ZashPaySM Person-to-Person Online Bill Payment

St. Petersburg, FL, Sept. 27, 2010 – PSCU Financial Services launched a new person-to-person (P2P) payment option for its PayLynx™ online bill payment platform. The new solution from Fiserv, called ZashPay^SM, allows members to quickly transmit or receive money using existing online banking accounts. PayLynx subscribers can now send money to anyone using their e-mail address or mobile phone number.

1 year 19 weeks ago

PSCU Financial Services Positions Reloadable Prepaid Cards

St. Petersburg, FL, Sept. 21, 2010 – PSCU Financial Services’ Director of Marketing Antonio Hill urges credit unions to use reloadable prepaid cards as a gateway product for Gen Y, the underserved and others who cannot qualify for a checking account. “Regulation E Opt-in regulations are blurring the lines between prepaid and debit cards but the opportunity is clear. Credit unions that market prepaid and debit cards to the right target segments can increase both membership and non-interest income,” he said.

1 year 20 weeks ago

PSCU Financial Services’ Total Member Care Contact Centers Deliver Key Services That Boost Member Loyalty

St. Petersburg, FL, August 30, 2010 – PSCU Financial Services announced that over 270 credit unions now use its Total Member Care™ Contact Centers to deliver a holistic and comprehensive approach to member support. In addition to handling inquiries on a variety of financial services, the cooperative’s Contact Centers help credit unions communicate effectively with members about mergers, data processing and home banking conversions, and regulatory changes.

1 year 23 weeks ago

PSCU Financial Services to Convert CommunityAmerica Credit Union’s 175,000-Plus Credit, Debit Cards

St. Petersburg, FL, August 23, 2010 – PSCU Financial Services, the nation’s largest CUSO, recently signed a five-year agreement to manage processing for Kansas City, Mo.-based CommunityAmerica Credit Union’s credit, signature/PIN debit, and ATM services. In early 2011, more than 140,000 debit and 35,000 credit cards will be converted, along with 40 ATMs. CommunityAmerica, which has nearly $1.8 billion in assets and more than 186,000 members, will also use the cooperative’s innovative Total Member Care™ to provide exceptional 24/7 support for its members.

1 year 24 weeks ago

PSCU Financial Services

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