St. Petersburg, FL, Nov. 11, 2009 –Online bill payment presents an attractive growth opportunity with only about 30% of online banking customers using this service, according to the Online Banking Report. The importance of this service—as well as mobile banking applications—to promoting growth in membership is the focus of a free white paper offered by PSCU Financial Services. This paper is part of a series explaining how credit unions can successfully optimize and market online banking services.
St. Petersburg, FL, March 30, 2009 – Credit unions of all sizes are embracing PSCU Financial Services’ electronic banking platform for its flexible architecture, lower cost of ownership and the cooperative’s renowned service and support. This offering delivers lower costs and greater scalability by supporting mobile, voice, consumer and small business online banking features from a single platform. The cooperative’s electronic banking platform is powered by Q2 Software Inc, of Austin, Texas.
St. Petersburg, Fla., Jan. 22 , 2009 — Fiserve, Inc. (NASDAQ: FISV), a leading provider of information technology services to the financial industry, and PSCU Financial Services, the nation’s largest credit union service organization (CUSO), announced today that they will co-sponsor an e-mail marketing campaign targeting consumers of financial institutions served by PSCU Financial Services to become a part of their ‘Go Paperless, Go Green’ Campaign.
St. Petersburg, FL, Jan. 21, 2009 – PSCU Financial Services is the nation’s first credit union service organization (CUSO) to offer a mobile banking solution for the credit union industry. The cooperative’s high-performance mBanking solution delivers real-time access to balances, transaction history and other information for checking and savings accounts from mobile devices. It also enables users to conduct intrabank fund transfers. Soon-to-be-released features include access to credit card, bill payment and prepaid card accounts.
St. Petersburg, Fla., Jan. 26, 2009 –Total Member Care™, a PSCU Financial Services solution formerly known as Digital Dialogue, provides 24/7 call center operations support and software solutions to credit unions. Total Member Care ended 2008 with significant increases in clients, staff and call volume, resulting in a 95 percent revenue growth compared to an 89 percent revenue growth in 2007.
St. Petersburg, FL, Jan. 28, 2009 – PSCU Financial Services launched a mass issuance campaign for its contactless debit cards to help boost the use of this technology among credit unions. The campaign allows credit unions that register by June 30, 2009, to benefit from special promotional activities from the nation’s largest credit union service organization. As part of this special campaign, there is no minimum for cards ordered by Dec. 31, 2009. Both MasterCard and Visa debit cards are included.
St. Petersburg, Fla., Feb. 2, 2009 – One of the nation’s largest credit unions, American Airlines Federal Credit Union (Fort Worth, Texas) is moving its credit card accounts to PSCU Financial Services, the nation’s largest CUSO. The credit union signed a five-year agreement with the cooperative. AA Credit Union is the ninth largest U.S. credit union with assets surpassing $5 billion and more than 212,000 members.
St. Petersburg, FL, March 23, 2009 – When the staff of NuUnion Credit Union needed to communicate with its 18,000 cardholders about the urgent and sensitive issue of a data compromise, they decided to rely upon the resources and professionalism of PSCU Financial Services’ Contact Center. That decision was validated throughout the entire process, according to Karen Kane, the credit union’s ATM Debit Operations Manager.
St. Petersburg, FL, March 18, 2009 – In times of natural disaster or extreme hardship, Americans are renowned for helping their neighbors—whether they live across the street and across the country. With this in mind, PSCU Financial Services’ President and CEO David J. Serlo spearheaded the creation of a new foundation that will enable the cooperative’s employees to assist colleagues who are enduring financial hardship.
St. Petersburg, FL, March 16, 2009 – El Paso Area Teachers Federal Credit Union (El Paso, Texas), is moving its 25,000 signature and PIN debit accounts along with 5,000 credit accounts to PSCU Financial Services, the nation’s largest CUSO. The 63,000-member credit union signed a five-year agreement with the cooperative. The conversion will take place this spring.