St. Petersburg, FL, March 10, 2010 – PSCU Financial Services announced today it has signed another three-year commitment as a Chairman’s Roundtable gifter for the Filene Research Institute. PSCU Financial Services, the nation’s largest CUSO, was the organization’s first Chairman’s Roundtable sponsor six years ago and its participation has encouraged contributions from other CUSOs and industry groups. The company’s funding will be used to underwrite research into innovative new products designed to meet evolving consumer finance needs. 

“We believe the knowledge gained from this long-term partnership with Filene Institute will benefit not only our member owners but the entire credit union industry for decades to come,” said David J. Serlo, President, PSCU Financial Services. “The ultimate goal is to equip the credit union industry to deliver new products that will drive increased member adoption and satisfaction in the future.” 

Past funding from PSCU Financial Services enabled the institute to conduct more than 15 research projects on Gen Y including support of Filene's CU Tomorrow program that helps educate credit unions on how to attract and retain young adults. 

“PSCU Financial Services’ leadership and financial support has funded major research projects that have helped the credit union industry better understand and serve the diverse needs of key member segments including Gen Yers and small business owners. Current research efforts will focus on collecting and analyzing information that can lead to the development of advanced products and services,” said Mark C. Meyer, CEO, Filene Research Institute. 

“Since PSCU Financial Services became involved, other credit union industry organizations have followed their lead by making contributions, which has further strengthened our research efforts,” Meyer added. 

About PSCU Financial Services

Based in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,300 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 600 member credit unions representing over 14 million accounts and 1 million online bill payment subscribers. Its Contact Centers handle more than 17.4 million inquiries a year.

PSCU Financial Services offers 24/7 member support through four Contact Centers: its Eastern operations center in St. Petersburg, Fla.; a Western operations center based in Phoenix, Ariz.; and two call centers in Detroit, Mich. These Contact Centers perform member servicing and new member acquisition, cross-selling and automated lending solutions as well as support for debit/credit/prepaid cardholders and online bill payment subscribers. 

Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union

movement, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit PSCU Financial Services’ website at www.pscufs.com.