St. Petersburg, FL, August 22, 2011 – Coast Central Credit Union, a $900 million credit union serving 53,000 members in the northwestern corner of California, partnered with PSCU Financial Services for electronic banking and online bill payment services for its members. Member support will be provided by the CUSO’s renowned 24/7/365 Total Member Care™ Contact Centers. Coast Central Credit Union is joining the CUSO and will convert over 16,000 electronic banking and bill payment subscribers as part of a seven-year contract for electronic banking and online bill payment services.

The credit union’s exhaustive evaluation process spanned over a two year period and included solutions from 23 vendors. “We wanted a partner that could meet our members’ desire for full functionality and ease of use while also addressing our staff’s need for flexibility and continuous technology improvements. PSCU Financial Services offered exceptional performance and reliability along with a small business module on the same platform, which was one of our key requirements,” said Jim Sessa, Sr. Vice-President, Administration/CFO, of Coast Central Credit Union.

PSCU Financial Services continuously expands its ebanking platform to address current and future member needs. Integrating the CUSO’s bill pay services equips the credit union to provide a fully outsourced bill pay product that gives members the ability to pay anyone, anytime. Coast Central members will gain access to advanced features like recurring bill payments, electronic bills and ultimately mobile payments.

"Our electronic banking and online bill pay solutions are complemented by industry-leading fraud protection along with our award-winning 24/7/365 member support," said Michael Kelly, President and CEO, PSCU Financial Services. "Members gain leading-edge functionality such as ACH origination, wire transfers, external transfers and other advanced features while credit unions and their members alike are protected with real-time fraud monitoring technology."

In addition to standard online banking features that include access to account balances, transaction history, transfers, account alerts and stop payments, PSCU Financial Services’ Virtual Branch platforms offer state-of-the-art functionality across all delivery channels including voice, mobile and online banking. The cooperative is the first in the industry to offer real-time fraud monitoring that protects both the credit union and member. Its new risk and fraud analytics track behavior of the user to prevent fraud before it occurs.

About Coast Central Credit Union

Since 1950, Coast Central Credit Union has been serving the financial needs of its members. From serving a small group of county employees over sixty years ago, the credit union has grown to serve over 53,000 people today in Humboldt, Del Norte and Trinity counties in California, which is about a third of all who live there. Coast Central operates through twelve conveniently located member services branches in Arcata, Crescent City, Eureka, Fortuna, Hoopa, McKinleyville, Weaverville and Willow Creek.  Two of its member services branches provide seven day a week service for their members. The credit union, as the largest member-owned financial institution in the region, owns and operates twenty ATM machines throughout its field of membership.  For additional information on the credit union, visit www.coastccu.org

About PSCU Financial Services

Based in St. Petersburg, Florida, PSCU Financial Services is the nation's largest credit union service organization (CUSO) and serves more than 1,500 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 680 member credit unions representing 16 million credit, debit, prepaid, electronic banking and online bill payment accounts. Its Contact Centers handle more than 18 million inquiries a year.

PSCU Financial Services offers 24/7 member support through four Contact Centers: its Eastern operations center in St. Petersburg, Fla.; a Western operations center based in Phoenix, Ariz.; and two call centers in Detroit, Mich. These Contact Centers perform member servicing and new member acquisition, cross-selling and automated lending solutions as well as support for debit/credit/prepaid cardholders, electronic banking and online bill payment subscribers.

Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment, electronic banking and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As a leader in the credit union movement, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit PSCU Financial Services’ website at www.pscufs.com.