Since 1977, PSCU Financial Services has been a leading provider of traditional and online financial services to credit unions. As the nation's largest Credit Union Services Organization (CUSO), we represent 600+ credit unions. We offer industry-leading credit, debit/ATM and prepaid card servicing to more than 14 million cardholders and innovative bill payment solutions to over 1,000,000 online bill payment subscribers. We also provide a range of ecommerce solutions options to include electronic home banking and mobile. And, all of these services are backed by outstanding support from our fully redundant 24/7 Contact Centers.

To serve the needs of our member-owners and their members, we operate four Contact Centers: one in the Eastern U.S. (St. Petersburg, Florida), one in the Western U.S. (Phoenix, Arizona) and two in the Midwest (Detroit, Michigan). These Total Member Care Contact Centers perform 24/7 member servicing, new member acquisitions, cross-selling, lending and collections as well as support for debit/credit/prepaid cardholders and online bill payment and home banking subscribers. While all Total Member Care Contact Centers are capable of independently serving credit union members, maintaining multiple full-scale service centers gives us a number of advantages:

• Increased capacity for future growth
• Better coverage for all time zones
• Greater flexibility in routing voice and data communications
• Continued operation in the event of a service interruption at either center

Since we are owned by credit unions, we have deep roots in this industry. We do more than offer products and solutions—we also deliver strategic consulting that can strengthen member relationships and cultivate revenue growth.

As a cooperative, our member-owner credit unions obtain enormous bargaining power to negotiate rates and agreements with suppliers and industry groups. And, in keeping with our cooperative structure, PSCU Financial Services returns excess earnings as patronage dividends to our member-owners.

If you would like more information about the benefits of PSCU Financial Services membership, email us, or call us toll-free at 1-800-443-7728, extension 2504.