Our Technology

Our investment in technology ensures that we are able to deliver prompt responses and continuous uptime that save time and boost satisfaction for your staff and your members. We continually invest in specialized technology for fraud prevention and detection, data access, host system integration and business continuity planning. Web-based services that enhance the effectiveness and security of telecommunications activities include:

Evolve Customer Service

The Evolve Customer Service application provides a front-end Graphical User Interface (GUI) display of credit card information residing on our platform, retrieved into a browser based environment using Virtual Private Network (VPN) or CUNET Frame Relay connection. Your member service staff can access and update credit card accounts real-time using state-of-the-art technology.

Click to view our demo.

CUNET

CUNET is an advanced, multi-protocol, frame relay private data network owned and operated by our member-owner credit unions. Using a 56K data line, CUNET provides access via one telecommunications connection to First Data's credit and debit card online processing systems. This includes real-time authorizations, reports and file transmissions, ATM terminal management and is the pipeline for future products and services.

HostLink

Our HostLink^SM service accesses First Data credit and debit card system data over the Internet, replacing or supplementing more costly communication channels. Your credit union can have FDR access for more people at a lower cost and access FDR when other channels may be unavailable. Familiar FDR screens require little or no training for current FDR users. HostLink can be used from any PC that is connected to the Internet.

To see a HostLink demo, please click here.

SafeLink

SafeLink^SM is a secure Internet-based solution that provides file transmissions between your credit union and First Data using standard file transmission protocol (FTP). Credit and/or debit card data is encrypted before transmission to ensure the privacy of sensitive financial information.

Data eXchange™

Credit unions that want the ultimate flexibility and control of credit card information can achieve that—and more—with the Data eXchange™ solution from PSCU Financial Services. This leading-edge integration technology delivers raw data from external sources for the credit union to use, analyze, format, display and store. This solution produces data on demand—when and where it is needed.

Data eXchange is an attractive data delivery method for populating credit unions’ online applications and presenting data to employees who are providing customer service or other functions.

MemberConnect

This secure Web site for members only contains a wealth of information including: a list of “how to” tips, an online help desk called Knowledge Base; reports and detailed product information.