ATM Driving and Monitoring

We start with a fully featured, end-to-end ATM transaction processing solution supported by First Data Debit Services—and add these valuable capabilities:

• Terminal driving of virtually all ATM makes and models, using a wide variety of telecommunications modes. Standard transactions include: deposits, withdrawals, check cashing, transfers, payment and balance inquiries. Enhanced services include: envelope-less deposits, transaction personalization and verification, PIN change capabilities, customized text and graphics, foreign language screens, and voice-enabled ATMs.
• Performance monitoring of all network switches, gateways, ATMs, telecommunications and network-certified vendor hardware to ensure maximum uptime
• Cash monitoring that allows an ATM to be replenished before it runs out of cash, thanks to real-time monitoring and notification
• Online incident management system that provides real-time status of ATM incidents, and interfaces with First Data’s internal ATM monitoring system to electronically generate incident reports for easy facilitation of incident handling
• Graphics distribution solution that automates the use of advanced graphics to cross sell services and strengthen member relationships. Our Graphics DistributionPlus platform stores all graphics on a central server and supports remote activation and de-activation, eliminating time-consuming and expensive manual uploads for each ATM. With this solution, credit unions can activate and de-activate campaigns as desired and vary messaging according to ATM location.

For more information, please contact PSCU Financial Services today at (800) 245-7728, ext. 4219, or e-mail us at debit@pscufs.com.