Web-based Member Self-Service Option
Satisfy members who want to self-service by viewing credit card statements online and you can simultaneously encourage use of your credit union’s online banking services with our InfoLinkPlusSM service. This service delivers summary credit card information to a secure Web site that incorporates the logo and look of your web site. Single Sign On is available with several home banking providers, eliminating the need for your members to log onto two sites to view their accounts.
Standard Services
- Register any credit card from your financial institution
- View payments or transactions that have posted to the account since the last statement
- View summary data for any registered account
- View transactions from the last three statements
- Download transactions in Quicken, Money, or spreadsheet format
- View CURewards™ points balance (if offered by the credit union)
- Remove accounts, change InfoLinkPlus password, reset forgotten password
Enhanced Services
To see a demo, please click here.
- Pay credit card bills
This option equips users to make ACH-based payments on any registered credit card account.
- Receive Credit Line Increase offers
Cardholders can be pre-qualified for credit line increases and given the opportunity to accept the increase while online. Your credit union determines acceptable parameters for the increase. Accounts are reviewed without member participation; so ineligible users will not even realize that their account has been evaluated. For more information about Credit Line Increase, click here.
- Activate credit cards
Cardholders can activate their credit card online if the plastic status code on their account indicates that the card has not been activated.
- Request PIN mailer
Cardholders can request an existing PIN for any registered credit card account, which will be mailed to the cardholder address. Each credit union determines a secondary authentication method for use with this feature.
- Order a replacement credit card
Cardholders can request a replacement for a damaged credit card, after verifying that the card has not been lost or stolen. A required method of secondary authentication is determined by the credit union.
- Maintain cardholder account information
Cardholders can update addresses, phone numbers, and email addresses online after secondary authentication, which is set by the credit union.
- Order statements for last 12 months
Cardholders can request a copy of any available statement for any registered credit card account for the past 12 months.
- Initiate general inquiries about payments or transactions
Cardholders can click any transaction on the history page to initiate an email inquiry into that transaction. Members can also submit general questions about their account and choose the method in which they wish to be contacted — phone or e-mail.
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