Educational Community CU Provides Cardholders “Peace of Mind” With PSCU Financial Services’ Cardholder Payment Protection SolutionWith reports of a struggling U.S. economy, many individuals are worried about their ability to make credit card In 1997, Educational Community CU joined PSCU Financial Services. Educational Community CU has over 85,000 members and $653 million in assets. PSCU Financial Services, based in St. Petersburg, Florida, is Through PSCU Financial Services’ partnership with Central States Indemnity of Omaha, PSCU Financial Services can offer credit unions like Educational Community a solution that reduces exposure to non-payment, gives members peace of mind when times are tough, and generates additional revenue. The Cardholder Payment Protection Solution provides life, disability, and involuntary unemployment insurance for credit unions’ credit cardholders. The solution is completely turnkey, with toll-free customer service for questions or claims of cardholders, automated administrative functions, and marketing materials. Additionally, credit unions’ receive 17% of all premiums collected each month! Nancy Bahl, Automated Services Manager for Educational Community CU said, “PSCU Financial Services CSI Solution has been a great program for us. With the Cardholder Payment Protection Solution, we have minimized our charge-offs while providing our cardholders piece of mind.” Nancy added, “The additional service to our members requires no additional staff time—the solution handles itself!” With the Cardholder Payment Protection Solution, Educational Community CU earned $8,000 in 2002, while cardholders had $12,000 in claim payouts for which they may not have been able to pay with other card programs. Nancy said, “The solution has been a win-win for us and our valued members. It provides security and assurance to our cardholders in the event of a life-changing situation and reduces our costs and charge-offs.” Educational Community CU is enjoying the benefits and features of PSCU Financial Services’ Cardholder Payment Protection Solution by having a turnkey service that provides for safety and security for the credit union and its members. Nancy stated, “Partnering with PSCU Financial Services has given us the advantage of offering the most effective and efficient products and services to our membership.” If you would like additional information on how your credit union can benefit from the Cardholder Payment Protection Solution, please contact your PSCU Financial Services Account Executive today.
|
 |
|
|
||||||||||||||||
payments if a life-changing situation, like the loss of a job, should occur. When Educational Community Credit Union, located in Jacksonville, Florida, was looking for an added service to enhance its cardholder relationships, the credit union found a solution that provided a safeguard for its cardholders and provided income for its card portfolio. Educational Community Credit Union’s partner, PSCU Financial Services, had just the enhancement the credit union was looking for—the Cardholder Payment Protection Solution.
